The vast majority of people using nzflatmates are good, honest people using the service as intended. However, like all things in life, it pays to keep yourself safe from the small minority with dishonest intentions.
The Golden Rule
How to spot a suspicious flat profile...
Advertiser claims to be overseas
Look out for advertisers who claim to be overseas on holiday or business and who require that you pay a deposit to secure the flat before you've had a chance to view it in person.
Advertiser requires payment via Western Union
Beware of advertisers who ask for payment via Western Union or payment into a non-New Zealand bank account. Payments into money transfer services such as Western Union are difficult to reverse and accounts are easily setup using a fake ID card. When making payments for rent or bond, it's recommended that you either use cash or pay into a New Zealand bank account by bank deposit using internet banking or at a branch.
Price is "too good to be true"
Be wary of flats or apartments that are advertised well below the current market rent. If a flat looks too good to be true, it probably is.
How to spot a suspicious flatmate profile...
Flatmate asks for a refund
Never give refunds for overpayments to potential flatmates you've never met. Be especially wary of flatmates who claim to have "accidentally" overpaid bond or rent, or who ask you to receive additional funds on their behalf because they do not have a New Zealand bank account. Never issue refunds to non-NZ bank accounts such as Western Union or MoneyGram.
If you see anything suspicious...
If you spot a suspicious profile (or if you receive a suspicious message) please report it by clicking the Report this profile link at the bottom of the profile page (or contact us) immediately so that we can start an investigation.